Common Questions

Face2Gene is designed to be used by healthcare professionals in their daily work. In order to make sure only healthcare professionals use Face2Gene, we review and validate each registration request.

Face2Gene is a genetic search and reference tool designed to be used exclusively by healthcare professionals. Using Face2Gene is simple! Just login or download Face2Gene from Google Play or the App Store. To request e a free demo or online session, please contact us.

Before running Face2Gene for the first time, you will need to register. We review all registration applications to ensure Face2Gene is used exclusively by healthcare professionals, it may take up to 2 business days to confirm your registration. During that time you will have access to a limited set of Face2Gene features.

Face2Gene is offered free of charge to healthcare professionals. Developed with the support of the genetics community, FDNA is committed to keeping Face2Gene free of charge for the benefit of the whole genetics expert community. By using Face2Gene, you help us improve our technology which allows us to license it to commercial life science companies.

Patient privacy is of the utmost importance to us. Face2Gene is a completely secured and HIPAA compliant platform. Information and photos uploaded by users remain private and accessible only to such users. Our system automatically extracts de-identified binary information (a “mesh”) from the images uploaded to perform the analysis. Face2Gene is fully HIPAA compliant adhering to applicable privacy and security standards. You may review our detailed HIPAA Compliance Declaration.

You and only you have access to the information in your Personal Case Library. No information is shared unless you specifically choose to share the information with another Face2Gene user or in Face2Gene’s Online Unknown Forum and actively change the case privacy level from “private” (default) to “controlled” or “public” access.

Since patient’s personal health information is not shared with any third parties, including FDNA, the examining physician may use the same informed consent regularly used for storing digitized photographs, clinical information and family history information.

Click here to read more about our privacy policy and download a sample patient consent form.

All photos uploaded into your Face2Gene account are stored in your Case Library,  available only to you only. Through an advanced cloud computing structure, the FDNA technology is able to automatically extract only de-identified binary information from photos submitted to Face2Gene (i.e., a “mesh” of the facial photo and not the actual photo). This de-identified and non-human readable binary representation is used exclusively to train Face2Gene, thus enhancing this technology for the benefit of the entire genetics professional community.

Face2Gene leverages the cumulative knowledge of its users – simply put, the more genetic healthcare professionals use Face2Gene, the better it becomes, delivering direct benefit back to the community. To protect patient privacy, the “training” process is performed automatically and only cases with a validated diagnosis are used to train the system. Closing a case by assigning a definitive diagnosis helps improve the system and makes it better with each additional closed case.

When using Face2Gene, you upload patient photos into your private and personal Case Library. These photos are not shared with anyone and only you have access to it. Therefore, you may use the same consent you use when taking photos for your own records. Click here to read more about our privacy policy and download a sample patient consent form.

FDNA and London Medical Databases (LMD) have partnered to make LMD’s award winning databases available online, exclusively through Face2Gene. FDNA has fully integrated LMD’s content into Face2Gene, combining the power of Face2Gene’s advanced facial dysmorphology analysis and phenotype search algorithms, with the power of LMD’s comprehensive collection of images and medical references.

If you or your institute have purchased CD or an update for LMD in the past year, you may link your LMD and Face2Gene accounts to gain free access to LMD Online, using Face2Gene. Register here to link your Face2Gene account to LMD Online


Yes! Face2Gene is used by both individuals and by teams who manage and share cases as a group. Face2Gene Team Edition is designed for teams and genetics departments, to streamline case and workflow management. Sign up free and begin using the Face2Gene Team Edition.

We’ll be more than happy to schedule an online session. This could be a personal demo, or part of a seminar or periodic meeting for you and your colleagues. Please contact us to schedule.

Face2Gene User Community Includes Users From:

  • Using Face2Gene to reference all my department’s cases, share information with my colleagues and quickly look up relevant information in the London Medical Databases Online saves me hours of work every week and allows me to focus on my patients.

    Dr. Ibrahim Akalin

    Assoc. Prof. Ibrahim Akalin, MD, Medical Geneticist from the Istanbul Medeniyet University, Istanbul, Turkey

  • FDNA’s game-changing technology introduces an objective computer-aided dimension to the “art of dysmorphology”, transforming the analysis into an evidence-based science.

    Dr. Michael R. Hayden

    Chairman of FDNA’s Scientific Advisory Board & Steering Committee and Editor in Chief of Clinical Genetics

  • FDNA is developing technology that has the potential to help so many physicians and families by bringing them closer to a diagnosis- there are literally millions of individuals with unusual features around the world that lack a diagnosis and therefore lack information on natural history, recurrence risk and prevention of known complications.

    Dr. Judith G. Hall

    Professor Emerita of Pediatrics & Medical Genetics UBC & Children's and Women's Health Centre of BC

  • FDNA has been “right on the money”, providing me with relevant, accurate and insightful information for differential diagnoses.

    Dr. Cynthia J.R. Curry

    Professor of Pediatrics UCSF, Adjunct Professor of Pediatrics Stanford

  • I am excited to be a part of the FDNA community, promoting broad information sharing with my peers to amplify the scientific and clinical value of our community’s accumulated knowledge for the purpose of efficiently diagnosing individuals with rare genetic disorders.

    Dr. Karen W. Gripp

    Chief, Division of Medical Genetics A.I. duPont Hospital for Children

  • FDNA's idea of incorporating several dysmorphology resources (OMIM, GeneReviews), supported by their visual analytic technology, will be able to improve researching of genetic syndromes - all within a single mobile app.

    Dr. Chad Haldeman-Englert

    Assistant Professor Pediatrics at Mission Fullerton Genetics

  • Given the advancement of visual analytical technology, it’s about time Dysmorphology is supported with computational capabilities and moving this to mobile support, is simply the next logical step.

    Dr. Chanika Phornphutkul

    Associate Professor of Pediatrics Director, Division of Human Genetics Department of Pediatrics Warren Alpert Medical School of Brown University

  • Having an archive of cases easily accessible from my mobile device anytime and anywhere is a long-time unmet need.

    Dr. Lynne Bird

    Rady Children's Specialists of San Diego

  • FDNA's solution is a huge leap forward for dysmorphology. It saves me significant time when I’m evaluating patients in my clinic and provides me with insightful tools that help me generate a differential diagnosis.

    Dr. David A. Chitayat

    Head of the Prenatal Diagnosis and Medical Genetics Program at Mount Sinai Hospital, Toronto

  • Shortly after learning about Face2Gene, I’ve started to incorporate this amazing tool into my workflow. Soon enough, Face2Gene’s analysis flushed out references that I would not have considered for several of my patients, which turned out to be their correct diagnosis

    Dr. Zvi U. Borochowitz

    Chairman (Retired) of The Simon Winter Institute for Human Genetics at Bnai-Zion Medical Center, Technion-Rappaport Faculty of Medicine

  • The Unknown Forum from Face2Gene is a great community platform for exchanging opinions regarding undiagnosed cases. It is straightforward to use and safe for exchange of medical data, thanks to the efforts of its developers and to the involvement of geneticists worldwide.

    Dr. Oana Moldovan

    Clinical Geneticist at the Hospital Santa Maria, CHLN, Lisbon, Portugal